Your Data is Safe With Us

Privacy Policy

We are committed to protecting your privacy. Learn how we collect, use, and safeguard your personal information.

Last Updated: December 2025
1

Information We Collect

We collect information you provide directly to us when you:

Fill out contact forms
Request project quotes
Message via WhatsApp
Email communications

Collected Data: Name, Company Name, Email Address, Phone Number, Project Requirements, and any other information you choose to provide.

2

How We Use Your Information

Your information helps us to:

Provide and maintain our services to meet your project needs
Respond to your inquiries, questions, and support requests
Send important notices about updates, security alerts, and support messages
Improve our services based on your feedback and usage patterns
3

Data Security

We implement comprehensive security measures to protect your data:

Secure database storage
Encrypted connections (SSL/TLS)
Access control & authentication
Regular security audits

We regularly review and update our security practices to ensure your personal information is protected from unauthorized access, alteration, or disclosure.

4

Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your experience:

Essential Cookies: Required for the website to function properly
Analytics Cookies: Help us understand how visitors interact with our website
Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings. However, disabling certain cookies may affect your experience on our website.

5

Third-Party Sharing

We respect your privacy and do not sell your personal information. We may share data only in the following circumstances:

Legal Requirements: When required by law, court order, or governmental regulations
Service Providers: With trusted third parties who assist us in operating our website and services (under strict confidentiality agreements)
Protection: To protect our rights, property, or safety, and that of our users

Our Promise: We do not sell, trade, or rent your personal information to third parties for marketing purposes.

6

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

Access

Request a copy of your data

Rectification

Correct inaccurate data

Deletion

Request data removal

Restriction

Limit data processing

To exercise any of these rights, please contact us at support@dhrubokit.com

7

Data Retention

We retain your personal information for as long as necessary to:

  • Fulfill the purposes outlined in this Privacy Policy
  • Comply with our legal obligations
  • Resolve disputes and enforce our agreements

Typically, we retain client data for 2 years after project completion, unless you request deletion earlier or legal requirements dictate otherwise.

8

Changes to This Policy

We may update this Privacy Policy from time to time to reflect:

Changes to our services

Legal or regulatory changes

Improvements to privacy practices

We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Privacy Concerns?

If you have any questions about our Privacy Policy or how we handle your data, please reach out to us.

Your data is protected under Bangladesh Data Protection Act